> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.smino.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I set up multi-factor authentication?

To set up multi-factor authentication, click on your **Name** in the top right corner (1.) and then on **Profile** (2.).

![](https://storage.crisp.chat/users/helpdesk/website/-/7/f/f/e/7ffe47b65f73d800/image_vllk0z.png)

A new window will open. Scroll down to "Account Settings" and click the **+ button** next to "Multi-factor authentication".

![](https://storage.crisp.chat/users/helpdesk/website/-/7/f/f/e/7ffe47b65f73d800/image_7mxsmu.png)

You can now specify whether you want to receive your one-time password via an **Authenticator App** or via **email**.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/f/f/e/7ffe47b65f73d800/image_rbdeqy.png)


**If you select the Authenticator App:**
Scan the QR code with an Authenticator App and verify the connection with the generated code in the app. Then click **Add App**.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/f/f/e/7ffe47b65f73d800/image_18s5cfm.png)

The corresponding setting will now be displayed. You can remove it at any time using the **Trash can button**.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/f/f/e/7ffe47b65f73d800/image_1w88bo0.png)

**If you select One-time password by email:**
You can click the **One-time password by email** button to add it directly and receive the one-time password by email the next time you log in. You can delete this at any time using the **Trash can button**.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/f/f/e/7ffe47b65f73d800/image_o6pr55.png)

When you log in, first enter your **email address** and your stored **password** (1.). Then click **Continue** (2.).

![](https://storage.crisp.chat/users/helpdesk/website/-/7/f/f/e/7ffe47b65f73d800/image_sycik9.png)

Now enter the **code** (1.), either from the Authenticator app or from the email, and then click **Continue** (2.) to log in.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/f/f/e/7ffe47b65f73d800/image_8uc47t.png)