> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.smino.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why can't I create print jobs?


If you find that you do not have the ability to create print jobs, it is either because the print shop options have not yet been configured or because your organization has not yet been added to the organizations that are allowed to order to the global billing address. 

| Note: To set the printing options and change the billing address, you must be a project admin => [What can project admins do?](https://help.smino.com/en/article/what-can-project-admins-do-1glvoqo/)

Click on **Project Settings** (1.) and then in the "Repro Service" section, click the **Edit** button (2.).

![](https://storage.crisp.chat/users/helpdesk/website/-/7/f/f/e/7ffe47b65f73d800/image_10yst2b.png)

A new window will open where you can select the **print shop** (1.). You can also specify here whether all organizations will pay for their print jobs **themselves** (2.) or whether **a global billing address** should be used for the selected organizations (3.). If you select the global billing address option, you can use the search field below (area highlighted in yellow) to add organizations that are authorized to place orders using the global billing address. Finally, confirm your entries by clicking the **Save** button (4.).

![](https://storage.crisp.chat/users/helpdesk/website/-/7/f/f/e/7ffe47b65f73d800/image_z9rjxf.png)