How do I assign licenses to external persons?
Click on your Name (1.) and then on Organization (2.). Next, select Licenses (3.).
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_1311n09.png)
Click the Manage licenses button.
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_167pmts.png)
A new window will open. In the search field (yellow highlighted area), enter the e-mail address of the external person to whom you want to assign the license.
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_c4vhz7.png)
Select the desired person with a click on the entry.
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_12gbq5x.png)
The selected person now appears under "New external persons" (yellow highlighted area). Assign the desired licenses to the person by clicking on the respective checkbox (1.). By clicking on the X (2.) you can delete the person if necessary. Confirm your settings by clicking on the Save button (3.).
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_1g5u4g5.png)
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_1311n09.png)
Click the Manage licenses button.
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_167pmts.png)
A new window will open. In the search field (yellow highlighted area), enter the e-mail address of the external person to whom you want to assign the license.
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_c4vhz7.png)
Select the desired person with a click on the entry.
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_12gbq5x.png)
The selected person now appears under "New external persons" (yellow highlighted area). Assign the desired licenses to the person by clicking on the respective checkbox (1.). By clicking on the X (2.) you can delete the person if necessary. Confirm your settings by clicking on the Save button (3.).
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_1g5u4g5.png)
Updated on: 19/06/2023
Thank you!