Why does it say "incomplete" by the title line in the protocol?
When you open a new log based on the previous one, it is possible that you will discover the warning "Incomplete" in the title bar.
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_1gil8i7.png)
This warning appears if there are decisions in the log. You must either edit or delete them, otherwise the protocol cannot be published. Either click on the "Pencil button " (1.) so that you can edit the decision or delete the decision by clicking on the "Trash can button " (2.).
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_jmplxz.png)
Edit the decision and then click the Delete (1.) button or Save (2.) it.
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_1h9n8g9.png)
Note: The idea of this function is to prevent that in the end the same decision is present twice in the decision list.
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_1gil8i7.png)
This warning appears if there are decisions in the log. You must either edit or delete them, otherwise the protocol cannot be published. Either click on the "Pencil button " (1.) so that you can edit the decision or delete the decision by clicking on the "Trash can button " (2.).
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_jmplxz.png)
Edit the decision and then click the Delete (1.) button or Save (2.) it.
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_1h9n8g9.png)
Note: The idea of this function is to prevent that in the end the same decision is present twice in the decision list.
Updated on: 21/08/2023
Thank you!