How do I forward a task assigned to me?
If you want to pass on a task that has been assigned to you to someone else, you can do this as follows:
First click Tasks (1.) and then click the task (2.) you want to assign to someone else.
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_1dmj5ba.png)
A new window will open. You will see the task in detail again and can now click the Forward button.
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_vead60.png)
The task opens. You can now delete yourself by clicking on the "X " (Figure 1) and determine the new person responsible by entering in the marked search field (Figure 2). Confirm your selection by clicking on the Save button.
![Bild 1](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_ibrfum.png)
![Bild 2](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_opwojw.png)
You will automatically return to the task overview. Below the "Details" you will now see the section "Forwarded tasks".
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_2bqir0.png)
First click Tasks (1.) and then click the task (2.) you want to assign to someone else.
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_1dmj5ba.png)
A new window will open. You will see the task in detail again and can now click the Forward button.
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_vead60.png)
The task opens. You can now delete yourself by clicking on the "X " (Figure 1) and determine the new person responsible by entering in the marked search field (Figure 2). Confirm your selection by clicking on the Save button.
![Bild 1](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_ibrfum.png)
![Bild 2](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_opwojw.png)
You will automatically return to the task overview. Below the "Details" you will now see the section "Forwarded tasks".
![](https://storage.crisp.chat/users/helpdesk/website/7ffe47b65f73d800/image_2bqir0.png)
Updated on: 27/06/2023
Thank you!